Frequently Asked Questions
Everything you need to know about our herbal remedies and wellness products.
What is the shelf life of your herbal blends?
Most of our products have a shelf life of 12 to 18 months. We recommend storing them in a cool, dry place away from direct sunlight to maintain potency and freshness.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.
Are your products organic and sustainably sourced?
Yes, we prioritize USDA organic, non-GMO, and fair-trade ingredients. We work closely with small-scale farmers to ensure our sourcing practices are sustainable and ethical.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return or exchange for a store credit.
Can I use your products if I am pregnant or nursing?
While our ingredients are natural, we always recommend consulting with your healthcare provider before adding any new herbal supplements to your routine during pregnancy or while breastfeeding.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.